FAQs

Product

Are your products vegan-friendly?
Yes, our products are vegan-friendly & cruelty-free.

What’s your return and exchange policy?
Due to high hygiene-related issues, we do not accept returns and exchanges at this time. We accept them only in case you get a damaged, defective, or wrong product. Please email us at avamessentials@gmail.com in regards to any issues with your order.

How do I cancel my order?

You can  Email us on avamessentials@gmail.com.

How do I place my order?
To place an order, visit our website avamessentials.com, and navigate to the "Shop" page. Then add the desired items to your cart and proceed to checkout.

Besides avamessentials.com, where else can I buy Avam online?
Avam Essentials is also present on Amazon and Flipkart.

What payment methods do you offer?
We offer both online and COD payment methods. 

Shipping and delivery

How long will it take to deliver my order?
It will depend on your delivery location. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

Do you offer free shipping?
Yes, we offer free shipping to all PIN codes across India.

What’s your shipping policy?

Orders placed before 3 PM will be shipped on the same day, while orders placed after 3 PM will be processed and dispatched the following day.

How can I track my order?
You can use your order tracking number that is sent by mail or text.

Do you offer international shipping?
We currently do not offer shipping outside of India.